Paloma D'Silva (She/her)
Work Preferences
RemoteIn-PersonHybridOpen to roles
I am really interested in the technological and environmental industries. I have experience working with NetSuite and I am autistic. I am thrilled to be part of a program where I do not have to hide my autism. In my free time, I enjoy going on road trips, driving long distances, traveling, spending time with my family and friends and baking.
Ideal Workplace Values
It would be one where I can get training opportunities and be part of a team.
My Badges
💪Skills and Strengths
My Neuro-exceptional talent
As autists, we tend to focus a lot on a problem before we come to a solution. We have powers of extreme concentration on a specific subject.
Top 5 Soft Skills
Working AutonomouslyConsistencyCreativityReliabilityCritical Thinking🧠Inclusion Essentials
Accommodations
Send Questions in AdvanceInterviewer Experienced with NeurodiversityWritten interview instructionsTask ManagementDaily Check-InsFlexible ScheduleExtra Time Off for AppointmentsPeriodic Rest BreaksEnvironments I'm comfortable with
🚀Experience
Check out my work
| Worked for 9 months from Sep 2021 to Jun 2022 Sep 2021 Jun 2022 9 months | NetSuite Developer - Createch Development of scripts with SuiteScript 2.0 and Advanced PDFs using Freemarker, HTML, CSS and JavaScript to create custom designed templates, suitelets and map reduce scripts for clients Hypertext markup language HTMLCascading Style Sheets CSSJavaScriptFreemarkerSuitescript |
| Worked for 9 months from Nov 2020 to Aug 2021 Nov 2020 Aug 2021 9 months | Software Support Analyst - Quadient -Provided recommendations to external developers and business analysts to resolve workflow-related issues using programming languages such as SQL, JavaScript, HTML and Windows Command Line scripting -Achieved an overall individual client satisfaction score of 5 stars-Very Satisfied -Acquired six industry-leading product certifications to be able to assist customers and be informed on the Quadient suite of products Microsoft SQL ServerHypertext markup language HTMLMySQLJavaScriptwindows command line scripting |
| Worked for 4 months from Jul 2020 to Nov 2020 Jul 2020 Nov 2020 4 months | Technical Customer Support - Finastra -Provided technical customer support for clients to resolve technical issues with the Filogix Expert Broker application Filogix |
| Worked for 6 months from Oct 2019 to Apr 2020 Oct 2019 Apr 2020 6 months | Technical Support Engineer - Guidewire -Drafted knowledge base technical articles gained because of solving incoming issues and product defects -Tested code using SQL, XML, JavaScript, and Java based programming languages to resolve incoming tickets -Contributed to the development of internal tools and Confluence pages to be utilized during triage and issue restorations -Handled a volume of at least 3 tickets per day in Salesforce and JIRA Oracle JavaExtensible markup language XMLMySQLAtlassian JIRAJavaScript |
| Worked for 1 years, 7 months from Feb 2018 to Sep 2019 Feb 2018 Sep 2019 1 years, 7 months | Technical Analyst - Oracle -Provided assistance with troubleshooting workflows, customized forms, scripts, and PDF/HTML templates within the NetSuite SuiteCloud team -Received award for perfect customer satisfaction from department Director as well as a special mention from a client regarding a knowledge base article I wrote -Translated tickets in French for multilanguage customers and wrote technical articles in both English and French Hypertext markup language HTMLPDF readersNetSuite ERP |
🎓Education and Credentials
| Attended for 1 years from 2016 to 2017 2016 2017 1 years | Sheridan College Associate's degree - Software Engineering |
| Attended for 3 years from 2009 to 2012 2009 2012 3 years | University of Western Ontario Bachelor's degree - Geological & Earth Sciences |