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Paloma D'Silva (She/her)

ResumΓ©

Work Preferences

RemoteIn-PersonHybrid

Open to roles

InternshipLong Term EmployeeShort Term Contract

I am really interested in the technological and environmental industries. I have experience working with NetSuite and I am autistic. I am thrilled to be part of a program where I do not have to hide my autism. In my free time, I enjoy going on road trips, driving long distances, traveling, spending time with my family and friends and baking.

Ideal Workplace Values

It would be one where I can get training opportunities and be part of a team.


Skills and Strengths

My Neuro-exceptional talent

As autists, we tend to focus a lot on a problem before we come to a solution. We have powers of extreme concentration on a specific subject.

Technical Skills

Cascading Style Sheets CSS

Top 5 Soft Skills

Working AutonomouslyConsistencyCreativityReliabilityCritical Thinking

Inclusion Essentials

Accommodations

Send questions in advanceInterviewer experienced with neurodiversityWritten interview instructionsTask managementDaily job-coach checkinsFlexible scheduleExtra time off for appointmentsPeriodic rest breaks

Environments I'm comfortable with

Working with animals
Driving a vehicle
Working with food
Interaction with the public
Heavy lifting
Bright or blinking lights
Loud noises
Outdoors or places with strong smells
Standing for long periods
Variable temperatures
Uniforms (hard hat, hair net, etc.)

Experience

Check out my work

Worked for 9 months from Sep 2021 to Jun 2022

NetSuite Developer - Createch

Development of scripts with SuiteScript 2.0 and Advanced PDFs using Freemarker, HTML, CSS and JavaScript to create custom designed templates, suitelets and map reduce scripts for clients

Hypertext markup language HTMLCascading Style Sheets CSSJavaScriptFreemarkerSuitescript
Worked for 9 months from Nov 2020 to Aug 2021

Software Support Analyst - Quadient

-Provided recommendations to external developers and business analysts to resolve workflow-related issues using programming languages such as SQL, JavaScript, HTML and Windows Command Line scripting -Achieved an overall individual client satisfaction score of 5 stars-Very Satisfied -Acquired six industry-leading product certifications to be able to assist customers and be informed on the Quadient suite of products

Microsoft SQL ServerHypertext markup language HTMLMySQLJavaScriptwindows command line scripting
Worked for 4 months from Jul 2020 to Nov 2020

Technical Customer Support - Finastra

-Provided technical customer support for clients to resolve technical issues with the Filogix Expert Broker application

Filogix
Worked for 6 months from Oct 2019 to Apr 2020

Technical Support Engineer - Guidewire

-Drafted knowledge base technical articles gained because of solving incoming issues and product defects -Tested code using SQL, XML, JavaScript, and Java based programming languages to resolve incoming tickets -Contributed to the development of internal tools and Confluence pages to be utilized during triage and issue restorations -Handled a volume of at least 3 tickets per day in Salesforce and JIRA

Atlassian JIRAExtensible markup language XMLMySQLOracle JavaJavaScript
Worked for 1 years, 7 months from Feb 2018 to Sep 2019

Technical Analyst - Oracle

-Provided assistance with troubleshooting workflows, customized forms, scripts, and PDF/HTML templates within the NetSuite SuiteCloud team -Received award for perfect customer satisfaction from department Director as well as a special mention from a client regarding a knowledge base article I wrote -Translated tickets in French for multilanguage customers and wrote technical articles in both English and French

NetSuite ERPHypertext markup language HTMLPDF readers

Education and Credentials

Attended for 1 years from 2016 to 2017

Sheridan College

Associate's degree - Software Engineering

Attended for 3 years from 2009 to 2012

University of Western Ontario

Bachelor's degree - Geological & Earth Sciences