Melissa Fallon (She/her)
Currently living in
San Francisco, California, USWork Preferences
RemoteHybridOpen to roles
• 6 plus years of experience analyzing programmatic aspects of reputable 501c3 organizations and the public transportation sector. • Strong organizational skills and ability to prioritize and organize multiple assignments and project management and business process development. • Experienced in developing metrics focused on equity, accessibility, transparency, and accountability. • Specialized in analyzing, modeling, and visualizing large data sets, with high accuracy and attention to detail. • Self-directed, with proven adaptability to learn, as well as train others in, new data platforms/systems. • Proficient organization, management, assessment, and analytical skills. • Knowledgeable of data visualization best practices, including the ability to communicate complex data to non-technical audiences. • Demonstrated proficiency with enterprise Business Intelligence tools including Tableau and Power BI. • Technologically savvy in Microsoft Excel, SQL, Salesforce, Alteryx, Power BI, and Tableau.
Ideal Workplace Values
A workplace that values diversity of thought, collaboration, and ingenuity.
My Badges
💪Skills and Strengths
My Neuro-exceptional talent
Ability to cut through the clutter to connect the dots to drive decision-making and recommendations. Identify bias that impacts decision-making.
Top 5 Soft Skills
CollaborationAdaptabilityCreativityCritical ThinkingEmpathy🧠Inclusion Essentials
Accommodations
Send Questions in AdvanceInterviewer Experienced with NeurodiversityAlternate Interview FormatWritten interview instructionsTask ManagementCommunication PlanMeditation / Quiet RoomNoise-cancelling HeadphonesQuiet / Individual WorkspacesEnvironments I'm comfortable with
🚀Experience
Check out my work
Working since Aug 2018 Aug 2018 Current | Strategic Reporting and Business Intelligence Analyst - SFMTA • Provide complex analysis support for data, dashboards, and reporting across the agency to drive recommendations and promote decision-making. • Experienced working on multiple ongoing data-driven projects including projects related to the agency's COVID-19 response, Transportation Recovery Plan, as well as a variety of Human Resource initiatives. • Support and lead the development of agency strategic planning metrics and Key Performance Indicators (KPIs). • Scope, design, and develop data visualization solutions that correlate data concepts into clear communications for key stakeholders and senior level staff. • Work with the City and County of San Francisco to ensure transparency and accuracy of SFMTA performance data. • Manage multiple data workflows to meet project and report timeframes. • Analyze, transform, visualize, audit, and monitor data on SFMTA strategic plan performance metric KPIs, program management projects, and business process development. • Respond and compile data inquiries from the public and handle • Develop analytical workflows to best capture trends and opportunities for system improvement and process automation, including SharePoint. • Ensured the production and publication of over forty SFMTA Strategic Planning metrics to the agency Board of Directors and the public on a timely monthly basis. • Create and publish both internal and public-facing Tableau dashboards of performance metrics using Tableau. • Managed customer and technical inquiries for the MuniMobile app, utilizing data in Salesforce, to support and strengthen usability and marketability. TableauMicrosoft ExcelMicrosoft SharePointSQLAlteryx |
Worked for 2 years, 1 months from Jul 2016 to Aug 2018 Jul 2016 Aug 2018 2 years, 1 months | Post Secondary Education Coordinator - Larkin Street Youth Services • Provided college advising to over 100 undeserved at-risk homeless youth annually. • Analyzed risks and obstacles of Larkin Street Youth clientele to close their achievement gap and in this way, helping over 80% retain their educational track. • Administered all referral processes on a quarterly basis from external vendors and outside organizations. • Managed all aspects of the application, recruitment, financial aid, selection, and academic success of thirty-plus scholarship students in community colleges and four-year universities. • Wrote and reviewed monthly reports, capture all progress data on and work collaboratively with the development department to market program success. • Oversaw over 100-thousand-dollar budget by forecasting anticipated expenditures and accounting for all invoices such as scholarship checks, awards, and program incentives. • Received and preserved primary grant from DCYF (Department of Children, Youth, and their Families). • Updated student records and databases via ETO (Enterprise Nonprofit Software). • Collaborated with case managers and other staff to provide wrap-around services towards client educational goals. • Supported youth success as a campus liaison at City College of San Francisco creating and maintained contacts with campus programs and staff. • Based on results, issued memo’s detailing program growth and future initiatives. • Developed team newsletter and market via outreach to clientele and stakeholders. Reporting softwareMicrosoft Excel |
🎓Education and Credentials
Attended for 2 years from 2010 to 2012 2010 2012 2 years | California State University Fresno Bachelor's degree - History |