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Mars Ochsner (They/them)

ResumΓ©

Currently living in

Lynnwood, Washington, US

Work Preferences

RemoteHybridIn-Person

Open to roles

InternshipLong Term EmployeeShort Term Contract

About Me

#ActuallyAutistic

Mars Ochsner is a writer of dark Fantasy and Science Fiction. They earned their Bachelor of Fine Arts in Creative Writing at Full Sail University and has specialized in text check in quality assurance for game titles such as Fire Emblem: Fates and Yo-kai Watch 2. They are a professional anxiety-haver, an enjoyer of the night sky, and an expert on Kingdom Hearts.

Ideal Workplace Values

Environmentally friendly, open-minded individuals.


Skills and Strengths

My Neuro-exceptional talent

I have a strong attention to detail as well as an artist's creative eye. I am able to easily see recurring patterns in what I do, whether these patterns are positive or need work. My special interests involve writing, so I have a very good sense of grammar, pleasing sentence structure, tone, mood, etc. My strongest suit is that I am able to work efficiently and effectively both in a team and independently; I thrive most when I can control my own work load towards a common goal.

Top 5 Soft Skills

Working AutonomouslyConsistencyCreativityLogical ReasoningAttention to Detail

Inclusion Essentials

Accommodations

Closed captioningSend questions in advanceInterviewer experienced with neurodiversityAllowance of Fidgeting DevicesExtra timeAlternate interview formatWritten interview instructionsCommunication planConcise instructions for processingWritten checklistsReceive information in advanceChunking large amounts of contentFlexible schedulePeriodic rest breaksMeditation / quiet roomNoise-cancelling headphonesQuiet / individual workspacesTherapy

Environments I'm comfortable with

Driving a vehicle
Interaction with the public
Loud noises
Working with animals
Working with food
Heavy lifting
Bright or blinking lights
Outdoors or places with strong smells
Standing for long periods
Variable temperatures
Uniforms (hard hat, hair net, etc.)

Experience

Check out my work

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Mars's Portfolio
Working since Sep 2019

Consumer Back Office & Fraud Research - Nintendo of America

I started this role as a Consumer Back Office agent and have since been uptrained as a Fraud Research Analyst. As a Consumer Back Office agent, I directly helped consumers with requests relating to data transfers, digital content (such as prepaid cards, software, and funds), part orders, and repairs. As a Fraud Research Analyst, I mitigate potential risks posed to Nintendo, research said risks and determine the impact of these risks, and assist consumers with authentication issues relating to their accounts.

Microsoft OutlookMicrosoft ExcelMicrosoft SharePointMicrosoft TeamsCompany-Specific Incident Software
Worked for 8 months from Sep 2017 to May 2018

Data Entry Keyers - Premera Blue Cross

I worked on Data Entry for both in-network and out-of-network insurance appeals. I would accurately input provider information, costs, and services bought or provided into Premera's system for record-keeping and financial compensation.

Microsoft OutlookMicrosoft ExcelCompany-Specific Imaging Software
Worked for 1 years, 10 months from Aug 2015 to Jun 2017

Product Tester - Nintendo of America

I was a product tester testing games such as Fire Emblem: Three Houses, Yo-Kai Watch 2, and Star Fox Zero. I focused on and specialized in text check, individually reading and correcting individual text boxes, menus, in-game text effects, and more. In both text check and gameplay I had the opportunity to type up bug reports to our developers, including step by step instructions to recreate the bugs and summaries of said bugs.

Microsoft OutlookMicrosoft ExcelMicrosoft TeamsCompany-Specific Text Check SoftwareCompany-Specific Forum For Bug ReportsWorking AutonomouslyAttention to DetailAccepting feedbackTeamworkGoal-oriented

Education and Credentials

Attended for 3 years from 2017 to 2020

Full Sail University

Bachelor's degree - Creative Writing