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DARYL EMBLEY (She/her)

Resumé

Currently living in

Pleasant Grove, Utah, US

Work Preferences

Remote

Open to roles

Long Term EmployeeShort Term Contract

About Me

#VCFS

I graduated from the LDS Business College and I'm seeking a role in Customer Service


My Badges

Skills and Strengths

My Neuro-exceptional talent

I work hard and am dependable.

Technical Skills

Top 5 Soft Skills

Active ListeningAdaptabilityCreativityReliabilityLogical Reasoning

Inclusion Essentials

Accommodations

Closed CaptioningSend Questions in AdvanceExtra TimeWritten interview instructionsDaily Check-InsEmail Writing HelpConcise InstructionsWritten InstructionsRecorded Tasks & MessagesExtra Time Off for AppointmentsStanding DesksJob CoachingEmployee Resource GroupEmailed set questions for interviews

Environments I'm comfortable with

Driving a vehicle
Working with animals
Working with food
Interaction with the public
Heavy lifting
Bright or blinking lights
Loud noises
Outdoors or places with strong smells
Standing for long periods
Variable temperatures
Uniforms (hard hat, hair net, etc.)

Experience

Check out my work

Worked for 1 years, 4 months from May 2020 to Aug 2021

Email and Chat Agent - HelloFresh

I worked on the HelloFresh Campaign answering Live Chats and Emails.

SlackGoogle SuiteZendeskTeam building
Worked for 1 years, 3 months from May 2020 to Aug 2021

undefined - Roi Solutions

Driven and positive individual with strong data entry, advanced cash handling and Excel skills seeking employment. An employee known for strong work ethics with strong problem solving skills. Roi Solutions May 2020-August 2021 Assisting HelloFresh customers in Chat & Email and resolving their concerns

Microsoft ExcelData Entry SkillsCash Register OperationHard Work and DedicationPositive AttitudeProblem Solving
Worked for 3 years, 1 months from Apr 2015 to Apr 2018

CUSTOMER SERVICE - HARMONS CITY CREEK

Did inventory of items and investigated missing prices for specific items. Trained over 100 new employees. Recognized multiple times as a top-selling cashier by getting customers to donate to charities Data Entry

SalesData Entry SkillsStock ControlStrategies of Pricing
Worked for 2 years, 9 months from Jun 2014 to Feb 2017

undefined - CUSTOMERSERVICE Megaplex at the Gateway

June 2014- February 2017 Sold Box seats for sold out shows Answered phone calls regarding customer service issues involving transactions, events and other concerns. Worked events with a small handpicked team that served over a thousand people on opening weekends of popular movies. Led a team of 5-10 team members in managing the concessions stand on a consistent basis, including making sure everything was stocked, labeled, and correctly prepared for the next shift. Performed data entry after events to keep track of remaining stock then returned to inventory. Box office/Customer service office work. Trained over 200 new employees over the course of three years Invoices Office Work

Microsoft OfficeAccounts ReceivableData Entry SkillsStock ControlTelephone SkillsCash Register Operation
Worked for 5 years, 2 months from Feb 2013 to Mar 2018

Data Entry - William and Mary Bookstore

February 2013-March 2018 Helping students, staff and professors with Buy Back/Back to school week Locating accounts for professors and staff for books Processing payments on books for students Organizing books by author and making them ready to be entered into a system Invoices Data Entry Handling complicated customer issues Inventory

Accounts ReceivableData Entry SkillsStock ControlCoordination Skills
Worked for 5 years, 2 months from Feb 2013 to Mar 2018

undefined - William and Mary Bookstore

February 2013-March2018 Worked for two years for Barnes and Noble then off and on after for busy season and now currently working for. Helped process shipments and scanned new receiving items for inventory then entered in the data entry system. Matched invoices to shipment inventory, scanned newly received books into inventory and then shelved in the appropriate areas for sale. Extended and sold customer memberships. Trained over 30 new employees within 2-3 years. Handled transactions, helped customers locate books, Assisted students and professors from the College of William and Mary with college textbook purchases, loans, and end of semester buy back.

Accounts ReceivableSalesData Entry SkillsStock ControlExpeditingLoans

Education and Credentials

Attended for 4 years from 2011 to 2015

LDS BUSINESS COLLEGE

Associate's degree - Customer Service

Attended for 7 years from 2008 to 2015

LDS Business College

Associate's degree - Associates of Science