Danika Erceg (She/her)

In-Store Shopper - Whole Foods Market

Using an Amazon developed iOS app, I shopped customer's grocery orders while abiding by store location-specific metrics that ensured consistent performance. Groceries were then packaged according to a handful of parameters and stored until pick-up or delivery. That was my second time working for Whole Foods Market (out of desperation). I worked for them before and after Amazon took over. While I still didn't care for the job function prior to Amazon, there has definitely been a stripping-away of culture since they obtained Whole Foods. I felt void of any autonomy and constantly felt like I was being supervised.

Owner/Operator - The Carnelian

During the height of the pandemic, I created a temporary houseplant delivery business. I obtained my Nursery Dealer license through the NC Department of Agriculture so I could source quality tropical houseplants through reputable sources. I maintained over 100 plants while they were in my care, then non-contact delivered them to customers in the Triad region, as well as Durham, NC.

Seasonal Barista - Synchronicity Roasters

Synchronicity Roasters has three coffee bars they occupy at the International Furniture Market that takes place in High Point, NC for several days during the months of April & October. For three seasons, I assisted owner Armando Escobar in the the setting up & breaking down of the coffee bars, but would also be head-barista of one of the bars for the duration of the event. This involved making over 300 quality espresso-based beverages a day.

Shop Manager - Rock's Bar & Hair Shop

Rock's is a salon focused on masculine grooming and hair services. I assisted new clients with the scheduling of their appointments, and made confirmation calls to well over 50 clients a day. Rock's additionally had a beer bar that I also operated, which involved the use of a four-tap keg system and familiarizing myself with an array of bottled/canned craft beers. I was also in charge of shop maintenance not limited to opening/closing tasks and doing laundry, and ensured that stylists were able to seamlessly transition between clients.

Receptionist Lead - Arrow

Arrow is local masculine grooming chain established in the Raleigh/Durham area of NC (and has since expanded to Charlotte). At the time of my employment there were five locations. I mostly partook in reception work which involved answering the phone, checking clients in/out, maintaining the cleanliness of the shop, etc. My job title, however, was Receptionist Lead, so I additionally interviewed & hired reception staff for the five locations and met with the receptionists for quarterly reviews.

Barista - The Ugly Mug

Stumptown Roaster trained barista (Portland, OR)

Barista - Coffee Time

Water Avenue Coffee Roastery trained barista (Portland, OR)

Cashier - Whole Foods Market

Checked out & bagged groceries. Consistently had the highest items per minute (IPM) in the region.